Reference

gojekpot Privacy Policy for Indonesia

Our Privacy Policy explains what we collect when you create an account, verify your phone, browse Blackjack or use DANA and QRIS, and how we use those details…

Account dataWallet recordsCookie choicesYour requests

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How our policy covers wallet activity

gojekpot Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy covers information connected with your gojekpot account, including your name or contact details supplied during account creation, phone verification results, login events, device and browser signals, support messages, and activity needed to display the lobby. If you use DANA, OVO, GoPay, QRIS, bank

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transfer or a virtual account, we may receive payment status, reference details and timing needed to match your account record; we do not treat a wallet reference as permission to use unrelated wallet data. We use these records to provide account access, investigate stalled status, protect
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the account and respond to requests. Access and eligibility depends on local law, and this policy does not change those requirements. We may update the wording when our collection or use changes, with the current version shown on this page.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Get help with a Privacy Policy request

A clear contact path helps when you want to ask about account data, a wallet reference or a cookie choice.

Account data request Ask us which account details we hold and why they are used. Include your verified phone number or account email so we can check identity before discussing records.

Wallet record question If DANA, OVO, GoPay or QRIS status appears incorrectly, contact support with the payment reference and account step involved. Do not send your wallet password or one-time code.

Access concern For a login or phone verification concern connected to this Privacy Policy, describe the device path, such as mobile browser or desktop, and we will direct the request to account support.

HANDLING DETAILS

What happens to your account information

We handle policy requests through the same account path that protects your lobby access: phone verification, account checks and a recorded support conversation where needed.

Account details

We may use contact details, phone verification results and account identifiers to create, secure and maintain your access. We use the minimum account context needed when replying to a Privacy Policy request.

Payment records

DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity can create reference and status records. We use them to match a transaction to your account and investigate a missing or delayed status.

Cookies and devices

Cookies and device signals can help retain a session, remember security choices and identify unusual login behaviour. Your mobile browser may store different cookie settings from a desktop browser.

Account security

Phone verification, login records and device checks help us protect your account. Never share a one-time code with support or another person; we will not ask for your wallet password.

Retention periods

We retain records only for as long as needed for the stated account, payment, security or legal purpose. When a record is no longer needed, we delete or separate it where applicable.

Changes and deletion

You can ask us to correct account details, explain a data use or remove eligible information through the account support path. We may request identity details before changing or releasing records.

Privacy Policy questions about gojekpot

These answers address the questions you may have before opening an account or using an Indonesia wallet. They focus on the gojekpot Privacy Policy, including account access, payment references, cookies, retention and how to send a request. If your situation is unusual, contact us through the support path connected to your account.

The gojekpot Privacy Policy covers account details, phone verification, login and device records, cookies, support messages, and payment status linked to DANA, OVO, GoPay, QRIS, bank transfer or virtual account use.

Phone verification helps connect the account to the correct person, protect login access and reduce mistaken disclosures. We may use the verification result when handling a Privacy Policy request about your account.

Yes. The Privacy Policy covers payment references, status and timing that reach us from DANA or QRIS activity linked to your account. We use those details for matching, support and account security.

You can send a correction request through the account support contact. Tell us which detail is wrong and provide the account email or verified phone number; we may check identity before making a change.

On a mobile browser, cookies can retain a session, remember selected security choices and support unusual-login checks. Your browser settings control some cookies, while required account cookies may remain necessary for access.

We keep personal data for the period needed for the stated account, payment, security or legal purpose. After that, we delete it or separate identifying details where applicable under the Privacy Policy.

Where local law permits, you can ask us to remove eligible information through account support. Some records may need to remain for security, payment matching or a legal requirement, and we will explain why.

gojekpot Privacy Policy for Indonesia

Get help with a Privacy Policy request

What happens to your account information

Account details

Payment records

Cookies and devices

Account security

Retention periods

Changes and deletion

Privacy Policy questions about gojekpot

01 What does the gojekpot Privacy Policy cover?

02 Why does gojekpot need phone verification?

03 Does the Privacy Policy cover DANA and QRIS data?

04 Can I ask gojekpot to correct my account data?

05 How does gojekpot use cookies on mobile?

06 How long does gojekpot keep personal data?

07 Where local law permits, can I request data removal?

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